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Payment reminders are a crucial element of your business's financial management. Indeed, while most customers pay their bills on time, there are times when some forget or delay their payments. By using reminders strategically and professionally, you can not only improve your cash flow but also strengthen your relationships with your customers. Indeed, courteous and professional reminders show that the business is organized and attentive to its transactions.
Factures.com automates reminders.
Enter your reminder scheme and the texts related to each of them only once, and free yourself from this mental burden for good.
With each reminder sent, you will receive a notification.
The different types of payment reminders
You can create as many reminders as you want and decide when to send them. Here are some ideas for reminders you can set up:
Polite reminder: Generally sent before the due date, this type of reminder is a simple polite notice to inform the customer that the payment date is approaching. It mainly serves to prevent forgetfulness.
First reminder: Sent shortly after the due date, it reminds the customer that the payment is overdue and encourages them to regularize their situation without delay. It generally remains polite and understanding.
Second reminder: If the first reminder goes unanswered, a second reminder is sent. This one is often firmer and may mention possible consequences in case of non-payment.
Final reminder: If the payment has still not been made after the previous reminders, a final reminder is sent. This one warns the customer of potential actions, such as initiating collection procedures or late penalties.
